Version
Browser Information
  Browser Type : Unknown
  Version : 0.0
  Platform : Unknown
  Cookies Enabled : True
  Java Script Enabled : False
  Callback Support : False

 
Browser Trouble-shooting
  1. Make sure cookies are turned on (see above for setting)
  2. Clear the browser cache/history
    1. IE - Tools, Internet Options, General tab, Browsing History
    2. FireFox - Tools, Clear Private Data
  3. Try logging in using a different computer
  4. Make sure the web site is not restricted
    1. IE - Tools, Options, Security tab - click on Restricted Sites in scrolling list then press button Sites
  5. Make sure Autocomplete for passwords is not turned on for the web site
    1. IE - Tools, Options, Content tab
    2. FireFox - Tools, Options, Security, Passwords
  6. The security settings have been changed
    1. IE - Tools, Options, Security tab (Internet or Trusted Sites zones)
    2. FireFox - Tools, Options (settings found in Content, Privacy, Security and Advanced
  7. Your Anti-virus or Firewall software is blocking the site
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